11 July 2023
During an inspection looking at part of the service
Mapleton Road is a residential care home providing personal care to up to 24 people. The service provides support to older people some of whom maybe living with dementia. At the time of our inspection there were 22 people using the service. The care home accommodates 22 people across two separate units, each of which has separate adapted facilities. Both units specialise in providing care to people living with dementia.
People’s experience of using this service and what we found
The service kept people free from harm as much as possible including the spread of infections. Staff were confident in how to manage safeguarding concerns and how to raise them. People had risk management plans in place and staff understood people's needs. We observed some poor moving and handling procedures, we have made a recommendation about moving and handling. Medicine was managed safely. Staff were recruited safely. There was a system in place to learn lessons when things went wrong.
People had up to date care plans and guidance was available for staff to follow should they need it. People had enough to eat and drink to maintain a balanced diet. Staff promoted a healthy lifestyle. People had access to health care professionals when needed. The home was adapted to support people's needs. Relatives told us the home was nice and comfortable. Staff told us they were well supported. Staff had a good induction and training program in place to carry out their role competently. The provider was working within the principles of the Mental Capacity Act.
Relatives, staff, and people told us the home was well managed. Managers were available and kept them involved in running the service. Staff praised the management team stating they had lots of support. The registered manager understood their role and responsibilities. The home checked the quality of care on a regular basis through an auditing schedule.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
The last rating for this service was requires improvement (published 09 April 2021).
Why we inspected
This inspection was prompted by a review of the information we held about this service.
We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.
You can read the report from our last comprehensive inspection, by selecting the ‘all reports’ link for Mapleton Road on our website at www.cqc.org.uk.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.