The Care Quality Commission
  • Doctor
  • Independent doctor

City and Hackney GP Confederation

Overall: Good read more about inspection ratings

2nd Floor, Lawson Practice, 85 Nuttall Street, London, N1 5HZ (020) 7729 7236

Provided and run by:
City and Hackney Integrated Primary Care C.I.C

All Inspections

6 July 2023

During a monthly review of our data

We carried out a review of the data available to us about City and Hackney GP Confederation on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.

This could change at any time if we receive new information. We will continue to monitor data about this service.

If you have concerns about City and Hackney GP Confederation, you can give feedback on this service.

10 to 24 May 2022

During a routine inspection

This service is rated as Good overall.

The key questions are rated as:

Are services safe? – Good

Are services effective? – Good

Are services caring? – Good

Are services responsive? – Good

Are services well-led? – Outstanding.

We carried out an announced inspection at City and Hackney GP Confederation between 10 and 24 May 2022. This was the locations first comprehensive inspection following registration with the Commission.

At this inspection we rated: -

Well- led as outstanding. This was because:

  • The strategy and supporting objectives and plans were challenging and innovative, while remaining achievable. Strategies and plans were fully aligned with plans in the wider health economy, and there was a demonstrated commitment to system-wide collaboration and leadership.
  • Governance arrangements are proactively reviewed and reflect best practice. A systematic approach is taken to working with other organisations to improve care outcomes.
  • The leadership, governance and culture are used to drive and improve the delivery of high-quality person-centred care.
  • Leaders had an inspiring shared purpose and strive to deliver and motivate staff to succeed.

Safe, effective, caring and responsive as Good. This was because:

  • The services had clear systems to keep people safe and safeguarded from abuse.
  • Staff had the information they needed to deliver safe care and treatment to patients.
  • The service learned and made improvements when things went wrong.
  • The service had a comprehensive programme of quality improvement activity and routinely received the effectiveness and appropriateness of the care provided.
  • The services worked together with the GP practices of City and Hackney and secondary care to deliver effective care and treatment.
  • The service obtained consent to care and treatment in line with legislation and guidance.
  • Patients were able to access care and treatment from the service within an appropriate timescale for their needs.

The areas where the provider should make improvements are:

  • Review the training matrix to ensure all training is completed and updated regularly.

Dr Rosie Benneyworth BM BS BMedSci MRCGP

Chief Inspector of Primary Medical Services and Integrated Care