11 May 2011
During a routine inspection
'I was visited by a member of the office staff before they started visiting me and we discussed my needs and the help I required. They were very helpful and understanding. They told me how they could help me and I was very happy with the support they said they could provide'.
'We discussed my wife's needs when they visited us before the service started and I agreed with the care they said they could provide'.
They are a really good agency and I wouldn't hesitate to recommend them to anyone. The girls are always on time and can't do enough for you'.
'They are very helpful and understanding'.
'The staff are polite, friendly and very caring. I really can't think of anything I am unhappy with. They are very reliable'.
'I am very happy with my carers. I have the same group of staff who treat me well'.
' They always arrive on time and have never let me down'.
'Very happy with my carers. I have the same group of staff who treat me well'.
'They are a lovely team who visit my wife. They always seem pleased to be here and genuinely care for her. I am so grateful for their help'.
'Really good agency and I wouldn't hesitate to recommend them to anyone. The girls are always on time and can't do enough for you'.
'They are managing my wife' care very well. They are a lovely team who visit her They always seem pleased to be here and genuinely care for her. I am so grateful for their help'.
'I am completely happy with the service they provide and have no complaints about anything. It is a very well run agency'.