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  • Community healthcare service

Archived: Townside Primary Care Centre

Overall: Good read more about inspection ratings

3rd Floor, Knowsley Street, Bury, Lancashire, BL9 0SN

Provided and run by:
HCRG Care Services Ltd

Latest inspection summary

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Background to this inspection

Updated 26 November 2021

Virgin Care Services Ltd are contracted to provide specialist sexual health services across Bury, Oldham and Rochdale. This includes sexual health services for young people in all three areas (in Oldham this has been commissioned as a joint contract with a substance misuse service).

The service is known as ORBISH (Oldham, Rochdale and Bury Integrated Sexual Health). Three locations are registered with CQC for sexual health, Townside Primary Care Centre, Nye Bevan House and Oldham Health Services.

The three locations are each registered for treatment of disease, disorder and injury, family planning and diagnostic and screening procedures. Two registered managers are in place.

The service also operated satellite clinics across all three areas in health centres, schools and GP practices.

The service had previously been inspected as part of a provider led Virgin Care inspection in 2017. This is the first inspection of the service at location level.

Overall inspection

Good

Updated 26 November 2021

This report relates to an inspection of the ORBISH sexual health service, which is registered to Oldham Health Services, Townside Primary Care Centre and Nye Bevan House.

The inspection took place on 30 September and 5 and 6 October 2021.

Our rating of this service is good because:

  • The service was clean and well maintained. Staff followed infection prevention procedures to keep patients safe.
  • Staff followed best practice and national guidance.
  • Staff treated patients with compassion and kindness, respected their privacy and dignity, and took account of their individual needs.
  • Managers planned and organised services so they met the changing needs of the local population.
  • The service was well led, with a positive staff culture and good governance.

Other CQC inspections of services

Community & mental health inspection reports for Townside Primary Care Centre can be found at HCRG Care Services Ltd. Each report covers findings for one service across multiple locations