- Residential substance misuse service
The Recovery Lighthouse Worthing
Report from 8 December 2023 assessment
Contents
Ratings
Our view of the service
Recovery Lighthouse is a residential detoxification and rehabilitation service for people with an alcohol and/or other substances . This means that people may be given medicine to manage their withdrawal from substances but do not require 24-hour medical supervision. The Recovery Lighthouse, Worthing is one of a group of substance misuse services owned by UK Addiction Treatment Centres. We rated this service under our old methodology on 8 January 2019 and rated it Good overall, and for all key questions. We carried out an unrated inspection of this service under our old methodology on 7 July 2021. We told the provider that they must take action in line with Regulation 12 (Safe Care and Treatment) of the Health and Social Care Act 2014 and Regulation 18 (Notification of other incidents) of the Care Quality Commission (Registration) Regulations 2009. We served requirement notices and subsequently received an action plan from the provider which they completed. We conducted an assessment of the service from 4 January to 25 January 2024, including an on-site assessment which took place on 17 January 2024. The assessment was conducted in response to concerns brought to our attention from members of the public. The concerns related to safety and quality of the service being delivered. We looked at the following quality statements under the safe and well led domains: learning culture; safe systems, pathways and transitions; involving people to manage risk; safe and effective staffing; medicines optimisation; governance, and learning, improvement and innovation. The service was now compliant with the breaches of regulation identified at the last inspection in July 2021.
People's experience of this service
People told us they felt safe and told us staff were attentive, welcoming and supportive. People told us there were enough competent and confident staff in the service to support them with their day-to-day activities. However, two people told us sometimes the weekend felt a bit quiet because there was not enough staff to take them out for a walk. People told us they knew how to raise concerns about the service they received and that staff were quick to respond to any concerns they raised. People told us they could review their medication at any time. People said they could speak to the prescribing doctor for advice whenever they had concerns with their medicines. People we spoke with told us before they were admitted to the service, they were initially screened by the doctor via online video call and received an initial physical health assessment.