Merrymeet Residential Care Home

Updated 16 February 2021

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

As part of CQC’s response to the coronavirus pandemic we are looking at the preparedness of care homes in relation to infection prevention and control. This was a targeted inspection looking at the infection control and prevention measures the provider has in place.

This inspection took place on 26 January 2021 and was announced.

Updated 16 February 2021

About the service

Merrymeet residential care home was providing accommodation and personal care to 19 people with a mental health diagnosis at the time of the inspection. The home is set within the community of Salford and accommodates up to 19 people in one adapted building. The bedrooms are split over two floors and are for single use; most rooms have an en-suite toilet. There are two lounges, a dining room, kitchen and an accessible secluded garden.

People’s experience of using this service and what we found

People’s outcomes were consistently good, and people’s feedback confirmed this. One person told us, “This is my home and the staff are really good to you. I feel safe living here. You have staff here day and night if you wanted anything.” Another person said, “I am happy living here. The best place I’ve ever been.”

People told us they felt safe. Staff had a good understanding of how to safeguard people from abuse.

Person-centred care was promoted and people told us the staff knew them well and responded to their needs in a person-centred way.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

People told us staff were kind and sensitive. One person said, “The staff know me well and what I like and don’t like. I get on with them, they listen to me and respect me.”

The service was well led. Governance and quality assurance systems used provided effective oversight and monitoring of the service.

Staff spoke positively about how the service was managed and one staff member told us, “We work well as a team and we all get on. The home is well-led and I would recommend the home.”

The service continued to meet the characteristics of Good in all areas.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection

The last rating for this service was good (published 24 January 2017).

Why we inspected

This was a planned inspection based on the previous rating.

Follow up

We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.