29 October 2013
During a routine inspection
We saw treatment records were held electronically. People's treatment records were well maintained and updated after each visit. This provided a clear and detailed record of any treatment and support the person had received.
There were policies and procedures in place relating to infection prevention and control. Policies were reviewed annually or more frequently if there were changes to legislation.
We looked at a sample of records and saw audits of systems such as; infection prevention and control, contraceptive implants, safeguarding referrals and clinical notes had been carried out. This demonstrated the manager and staff team regularly looked at their practice and where areas for improvement were identified changes were made.