Langfield Nursing and Residential Home

Updated 15 January 2021

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

As part of the Care Quality Commission’s (CQC’s) response to care homes with outbreaks of coronavirus, we are conducting reviews to ensure that the Infection Prevention and Control practice was safe and the service was compliant with IPC measures. This was a targeted inspection looking at the IPC practices the provider has in place.

This inspection took place on 21 December 2020 and was announced. It was announced because the home had an outbreak of Covid-19 and checks were made at the service before inspection to ensure it was safe to proceed.

Updated 15 January 2021

About the service

Langfield Nursing and Residential Home is a residential care home which can personal care to 54 people. At the time of the inspection the service was full.

People’s experience of using this service and what we found

People told us they felt safe at Langfield Nursing and Residential Home. Staff understood safeguarding procedures and any risks were identified and well managed. Staff were attentive to people’s health needs and diligent when administering medicines. Regular checks ensured the premises were clean and provided a safe environment.

The service worked within legislative guidelines. Staff were well trained and pre-assessments and reviews ensured they could meet the needs of the people who lived at Langfield. People told us they were offered choices. Where people lacked capacity, assessments ensured that any restrictions placed on people were in their best interests and the least restrictive option. People told us that the staff were mindful of their dietary needs and that they liked the food provided.

Care staff were kind and caring in their interactions and knew people’s needs and preferences. They communicated easily and comfortably with people and their families, which helped create a pleasant atmosphere.

Detailed care plans were person-centred. They addressed individual needs and people and their relatives had a say in how their care wasis delivered. Staff were vigilant to any changes in people’s needs.., and reviews ensured that staff could respond quickly to any of these changes. Care records included information about people’s hobbies and activities reflected people’s interests. Complaints were well managed, and when upheld there was evidence of action to minimise future errors.

The provider maintained a good oversight of the service which was well led by a manager who was highly involved in the day to day running of the service. They had built an open and welcoming service where people felt happy with the quality of their support. There was excellent communication with people and relatives on a regular basis, and people felt that they could influence how their care was delivered. Staff felt supported and that their hard work was rewarded. They were proud of the care they delivered.

For more details, please see the full report which is on the CQC website at

www.cqc.org.uk

Rating at last inspection

The last rating for this service was good (published 10 April 2017).

Why we inspected

This was a planned inspection based on our current methodology.

Follow up

We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.