Updated 17 November 2016
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
This was an announced inspection which took place on the 26 and 27 October 2016. The provider was given 24 hours’ notice because the location provides a service for people with mental health needs who are often out during the day; we needed to be sure that someone would be available to speak with us.
Prior to and after the inspection, we reviewed previous inspection reports and other information we held about the home including notifications. Notifications are changes or events that occur at the service which the provider has a legal duty to inform us about. We did not request the completion of a Provider Information Return (PIR). This is a form that asks the provider to give some key information about the service, what the service does well and improvements they plan to make. We gave the registered manager the opportunity to feed this information to us during the inspection.
We reviewed two people’s care plans and spoke with two people about the care they received. Two other people made comments about the service but did not want to engage in further conversations with us. We spoke with five staff including the registered manager. We carried out observations of care and reviewed documents associated to two people's care and their medicines. We reviewed records related the employment of staff and audits connected to the running of the home.