29 November 2011
During a routine inspection
People using the service told us :
'The staff can't do enough; they are always so kind and very helpful.'
'We went through a lot of information before my Uncle came to live here; everything was explained so well.'
'The staff are great; nothing is too much trouble at all.'
'My Grandma has really improved in the short time she has been here; the staff have been very good.'