The Care Quality Commission
  • Dentist
  • Dentist

UK Dental Specialists at Chiswell Green

216 Watford Road, Chiswell Green, St Albans, Hertfordshire, AL2 3EA (01727) 800372

Provided and run by:
UK Dental Specialists at Chiswell Green

All Inspections

During an assessment under our new approach

We carried out this on-site announced assessment on 22 October 2024. We found the practice had met regulations. Patients’ care and treatment was provided in line with current guidance, and infection control procedures were in place. The practice had systems to manage risks. Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement. Patients were treated with dignity and respect and at the time of our assessment, could access care, support and treatment when required. This service is registered with CQC under the Health and Social Care Act 2008 in respect of some, but not all, of the services it provides. There are some exemptions from regulation by CQC which relate to particular types of regulated activities and services and these are set out in Schedule 1 and Schedule 2 of The Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. The service provides non-surgical cosmetic treatments, some of which are not in-scope, for example, certain facial aesthetics procedures. The practice is in Chiswell Green, Hertfordshire and is a private specialist referral practice which provides dental care and treatment for adults and children. There was step free access to the practice and car parking spaces, including dedicated parking for disabled people, at the practice. The practice had 5 treatment rooms. During the assessment we spoke with 3 specialist dentists, a visiting anaesthetist who provides patients with intravenous conscious sedation, 2 senior dental nurses, 3 trainee dental nurses, 2 receptionists, a media coordinator, 1 administrator, the deputy practice manager and the practice manager.

27 November 2013

During a routine inspection

During our inspection visit, we spoke with three people who had visited the centre for dental treatment. They were all complimentary of the treatment they received from the dentist and the staff. One person said 'The dentist is very helpful. The staff are very nice and the environment is always very clean.' Another person said 'The service is very good, highly technical. I would recommend this centre to anybody. I have confidence in the dentist. They play my favourite music for me which make me feel at ease.'

We found that the provider was meeting the standards we had inspected. People's privacy and dignity had been respected and they had been involved in the decisions about their treatment. People had been provided with information about the service, opening times and the costs. People had a treatment plan that had been discussed with them. There were systems in place to control the spread of infection. Staff had been provided with relevant training for the work they did including keeping their registrations up to date with the General Dental Council. There were systems in place for assessing and monitoring the quality of service.

We noted that the premises were designed to be accessible to people with mobility problems and wheelchair users.