22 January 2014
During a routine inspection
Care and treatment was planned and delivered in a way that was intended to ensure people's safety and welfare. The person we spoke with confirmed they had been asked about their medical history and consulted about their proposed treatment plan. The comments we read from people who used the service described Malmin Dental as being "excellent" and "very professional."
Staff understood how to protect vulnerable adults and children from the risk of abuse.
The premises were clean and there were systems in place to minimise the risk of infection.
People using the service were protected by the service carrying out safe recruitment practices.
Information was available to advise people how to make comments and complaints, and there were procedures in place for the service to investigate and resolve any complaints.