Updated 25 October 2022
We undertook a follow up focused inspection of Simply Smile Shire Court Limited on 5 October 2022. This inspection was carried out to review in detail the actions taken by the registered provider to improve the quality of care and to confirm that the practice was now meeting legal requirements.
The inspection was led by a CQC inspector who was supported by a specialist dental adviser.
We undertook a comprehensive inspection of Simply Smile Shire Court Limited on 15 March 2022 under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. We found the registered provider was not providing safe or well-led care and was in breach of regulation 17 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. You can read our report of that inspection by selecting the 'all reports' link for Simply Smile Shire Court Limited dental practice on our website www.cqc.org.uk.
As part of this inspection we asked:
• Is it safe?
• Is it well-led?
Our findings were:
Are services safe?
We found this practice was providing safe care in accordance with the relevant regulations.
The provider had made improvements in relation to the regulatory breach we found at our inspection on 15 March 2022.
Are services well-led?
We found this practice was providing well-led care in accordance with the relevant regulations.
The provider had made improvements in relation to the regulatory breach we found at our inspection on 15 March 2022.
Background
The provider has 6 practices and this report is about Simply Smile Shire Court Limited, also known as Shire Court Dental Practice.
Shire Court Dental Practice is in Towcester in Northamptonshire and provides private dental care and treatment for adults and children.
There is level access to the practice for people who use wheelchairs and those with pushchairs. Car parking spaces, including dedicated parking for people with disabilities, are available near the practice. The practice has made some reasonable adjustments to support patients with additional needs, including access to translation services and the offer of longer appointment times.
The dental team includes 4 dentists, 5 dental nurses, of whom 2 are trainees, 2 dental hygienists, a practice manager and 3 receptionists. The practice has 4 treatment rooms.
During the inspection we spoke with 1 dental nurse, 1 receptionist, 1 dental hygienist and the practice manager. We looked at practice policies and procedures and other records about how the service is managed.
The practice is open:
Monday 9am to 5.30pm
Tuesday 9am to 5.30pm
Wednesday 10am to 6.30pm
Thursday 9am to 5.30pm
Friday 8.30am to 12.30pm