11 January 2023
During an inspection looking at part of the service
Avondale Rest Home is a residential care home providing the regulated activity of accommodation and personal care to up to 19 people. The service provides support to older people and people living with dementia. At the time of our inspection there were 12 people using the service in one adapted building.
People’s experience of using this service and what we found
People told us they were safe and had no concerns about their safety whilst living at Avondale Rest Home. Suitable arrangements were in place to protect people from abuse and avoidable harm. Staff understood how to raise concerns and knew what to do to safeguard people. Risks to people’s safety and wellbeing were assessed, recorded and followed by staff. However, improvements were required to ensure risks relating to specific healthcare conditions were considered. We have made a recommendation about risk management.
Suitable arrangements were in place to ensure people received their medication as they should. There were enough staff available to support people living at Avondale Rest Home and to meet their needs in a timely manner. Staff recruitment and selection practices and procedures were safe. People were protected by the prevention and control of infection. Findings from this inspection showed lessons had been learned and improvements made since January 2022.
People and their relatives told us the service was well-led. Quality assurance arrangements enabled the provider and registered manager to monitor the quality of the service provided and staff performance. People’s comments about the management team were positive.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection and update
The last rating for this service was Requires Improvement [Published 14 March 2022].
The provider completed an action plan after the last inspection to show what they would do and by when to improve. At this inspection we found improvements had been made and the provider was no longer in breach of regulations.
Why we inspected
We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.
This inspection was carried out to follow up on action we told the provider to take at the last inspection and to follow up on Warning Notices we previously served in relation to Regulation 12 [Safe care and treatment] and Regulation 17 [Good governance]. The overall rating for the service has changed from Requires Improvement to Good based on the findings of this inspection.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.