26 April 2012
During a routine inspection
We observed staff support people with personal care tasks and ensure any equipment they required, for example hearing aids and mobility aids, were working properly. We saw that the support was offered in a manner that met the person's needs and kept them safe.
One of the people we visited told us they were happy with the staff who supported them.
We observed staff caring for and supporting people in a respectful and safe manner.
We have not received any complaints or concerns about Lifeways Community Care from social or healthcare professionals.