Updated 9 May 2024
We had previously undertaken a responsive inspection under our previous methodology of Genix Healthcare Dental Clinic - Cirencester on 24 November 2023 under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. We found the registered provider was not providing well-led care and was in breach of regulation 17 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. We undertook a follow up focused assessment on 8 October 2024 to confirm that the practice was now meeting legal requirements. We found the practice had met regulations. Recruitment procedures reflected current legislation. Infection control procedures followed published guidance. Patients’ care and treatment was provided in line with current guidance. Improvements should be made in relation to staff training to ensure records were available for all staff members. Patients were treated with dignity and respect. The practice had systems to manage risks; however improvements should be made in relation to the management of Legionella and medicines management. There was effective leadership and a culture of continuous improvement. Genix Healthcare Dental Clinic - Cirencester is part of Genix a dental group provider. The practice is in Cirencester in Gloucestershire and provides NHS and private dental care and treatment for adults and children. There was ramp access to the practice and car parking spaces, including dedicated parking for disabled people, were available at the practice. The practice had 5 treatment rooms. During the assessment we spoke with 1 dentist, 3 dental nurses, 1 trainee dental nurse, 1 dental therapist, 1 receptionist and the practice manager/dental nurse. The practice’s area manager was also at the inspection.