We carried out a review of the data available to us about Eden Lodge Health Care on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Eden Lodge Health Care, you can give feedback on this service.
We found the following examples of good practice.
¿ There was an alternative entrance into the home for essential visitors/healthcare professionals. This enabled visitors to safely put on and take off personal protective clothing.
¿ Staff changed their clothes upon starting and finishing their shifts to reduce the risk of cross infection.
¿ The top floor of the home could be used, if required, to isolate people safely during the pandemic.
¿ People were supported by staff to stay safe when they went out, for example, going shopping.
¿ All beds were water-resistant, anti-bacterial and flame retardant. This meant beds could be cleaned and disinfected effectively to reduce risk of infection.
Further information is in the detailed findings below.
The service was developed and designed in line with the values that underpin the Registering the Right Support and other best practice guidance. The model of care proposed from 2015 and 2016 guidance that people with learning disabilities and/or autism spectrum disorder which proposed smaller community based housing. These values include choice, promotion of independence and inclusion. People with learning disabilities using the service can live as ordinary a life as any citizen.
People’s experience of using this service:
People told us they felt the care and support they received was safe.
Staffing levels were sufficient to meet people’s needs safely and flexibly. Staff knew about safeguarding procedures. Appropriate checks were carried out before staff began to work with people. People received suitable support to take their prescribed medicines.
Risks were assessed and managed. Positive risk taking was encouraged as people were supported to take acceptable risks to help promote their independence.
Staff had a good understanding and knowledge of people’s care and support needs. They received the training they needed and regular supervision and support. People were supported to access health care professionals when required.
People were involved in decisions about their care. They were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible. The policies and systems in the service supported this practice. Information was accessible to involve people in decision making about their lives.
Staff knew the people they were supporting well. Care plans were in place detailing how people wished to be supported and people were involved in making decisions about their care. Staff had developed good relationships with people, were caring in their approach and treated people with respect.
There were opportunities for people to follow their interests and hobbies. They were supported to be part of the local community. People enjoyed their meals and their dietary needs had been catered for.
The registered manager monitored the quality of the service through audits and feedback received from people, their relatives, staff and external agencies.
Why we inspected: This was the first inspection of the service since it was registered in November 2016. This was a planned comprehensive inspection.
Follow up: We will continue to monitor intelligence we receive about the service until we return to visit as part of our re-inspection programme. If any concerning information is received we may inspect sooner.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk