28/03/2018
During an inspection looking at part of the service
We carried out an announced comprehensive inspection on Lostock Hall Medical Centre on 26 June 2017. The overall rating for the practice was good, although the practice was rated as requires improvement for safety. The full comprehensive report on the June 2017 inspection can be found by selecting the ‘all reports’ link for Lostock Hall Medical Centre on our website at www.cqc.org.uk.
This inspection was a desk-based review carried out on 28 March 2018 to confirm that the practice had carried out their plan to meet the legal requirements in relation to the breach identified in the requirement notice.
The practice is now rated as good for safe services, and overall the practice is rated as good.
Our key findings were as follows:
- The practice had taken action to address the concerns raised at the CQC inspection in June 2017. They had put measures in place to ensure they were compliant with regulations.
- Appropriate arrangements were now in place for non clinical staff to process incoming mail to the practice.
- Summary information from patient paper records continued to be added to patient computerised records and the backlog reduced from 77% to 17%.
- The use of blank prescription forms and pads were now monitored.
- Control of substances hazardous to health (COSHH) data sheets were available.
- Recommendations made at the previous inspection, such as minimising disruption to power supply of vaccination fridges and making information available to patients who may wish to complain had been actioned.
Professor Steve Field (CBE FRCP FFPH FRCGP)
Chief Inspector of General Practice