23 May 2019
During a routine inspection
Maviswood is staffed between 9am and 6pm, by one member of staff, seven days a week.
People’s experience of using this service:
People living at Maviswood were well supported by knowledgeable, caring staff, who were supported to develop themselves to better support people.
People had positive relationships with staff and staff knew people well. Everyone living at the service gave us complimentary feedback about the staff and how lovely they were.
People told us they felt safe living at the service and it felt like their home. People had regularly updated risk assessments in place and were encouraged to take positive risks. Staff were able to identify abuse and knew how to report it to safeguard people.
People were supported to live their lives independently with maximum choice and control. Staff supported people in the least restrictive way. The service recognised people’s goals to live independently. The policies and systems in the service supported this practice.
Staff promoted equality and diversity and encouraged people to be themselves.
The registered manager was well thought of by staff and the people living at the service. They had good oversight of the service. People and staff found the management caring, supportive and responsive.
The service met the characteristics of good in all areas; more information is in the full report.
Rating at last inspection: At the last inspection the service was rated good. The report was published on 18 July 2016.
Why we inspected: This was a planned inspection based on the rating at the last inspection. The service remained good overall.
Follow up: We will continue to monitor intelligence we receive about the service until we return to visit as per our re-inspection programme. If we receive any information of concern, we may inspect sooner.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk