Updated 9 January 2024
Admirals Reach is a 'care home'. People in care homes receive accommodation and nursing or personal care as a single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection. Admirals Reach provides accommodation, nursing and personal care for up to 158 people in five separate communities each with separate adapted facilities. At the time of inspection, only four of the communities were being used accommodating up to 128 people. People requiring support with general nursing needs resided in Nelson. Jellicoe and Benbow were specialist dementia nursing communities whilst Mountbatten was home to people requiring residential care. At the time of inspection, a total of 117 people were living at the service across the four separate buildings. This assessment was undertaken following CQC’s new approach: https://www.cqc.org.uk/assessment This is our first assessment of the service using this approach which included both on and off-site activities between 24 January and 08 February 2024. We carried out our on-site assessment on 24 and 31 January 2024. We looked at 5 Key Question areas; Safe, Effective, Caring, Responsive and Well Led, and 24 Quality Statements; Safeguarding; Involving people to manage risks; Safe and effective staffing; Safe environments; Infection control; Medicine optimisation; Assessing needs; Delivering evidence based care and treatment; Supporting people to live healthier lives; How staff, teams and services work together; Monitoring and improving outcomes; Consent to care and treatment; Independence, choice and control; Kindness, compassion and dignity; Treating people as individuals; Responding to peoples immediate needs; Person centred care; Care provision, integration and continuity; Providing Information; Listening to and involving people; Equity in access; Equity in experiences and outcomes; Governance, management and sustainability.