Sunningdale Nursing Home

Updated 26 March 2020

The inspection

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 (the Act) as part of our regulatory functions. We checked whether the provider was meeting the legal requirements and regulations associated with the Act. We looked at the overall quality of the service and provided a rating for the service under the Care Act 2014.

Inspection team

This inspection was carried out by an inspector and an Expert by Experience. An Expert by Experience is a person who has personal experience of using or caring for someone who uses this type of care service.

Service and service type

Sunningdale Nursing Home is a nursing home. People in nursing homes receive accommodation, nursing and personal care as a single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection.

The service had a manager registered with CQC. This means that they and the provider are legally responsible for how the service is run and for the quality and safety of the care provided.

Notice of inspection

This inspection was unannounced.

What we did before the inspection

We reviewed information we had received about the service since the last inspection. We sought feedback from the local authority and professionals who work with the service. We used the information the provider sent us in the provider information return. This is information providers are required to send us with key information about their service, what they do well, and improvements they plan to make. This information helps support our inspections. We used all of this information to plan our inspection.

During the inspection

We spoke with six people who used the service and five relatives about their experience of the care provided. We spoke with ten members of staff including the provider, registered manager, a nurse, care workers, a domestic assistant, a cook and an activities co-ordinator. We also spoke with a visiting health professional. We observed care for several hours in the communal areas of the home.

We reviewed a range of records. This included elements of two people’s care records and multiple medication records. A variety of records relating to the management of the service, including policies and procedures were reviewed.

After the inspection

We continued to seek clarification from the provider to validate evidence found. We reviewed investigatory work the provider had undertaken around bathing regimes and staffing levels. This information was used to inform our judgements.

Updated 26 March 2020

About the service

Sunningdale Nursing Home is a nursing home located in the village of Rawdon to the North-West of Leeds. It provides accommodation and nursing for up to 35 older people. At the time of this inspection 28 people were living in the home. The home is an adapted building with accommodation spread over two floors.

People’s experience of using this service and what we found

Whilst most medicines were managed safely, some improvements were needed to ensure the application of topical medicines was clearly documented and staff’s competency to give medicines was regularly assessed. People were protected from abuse and avoidable harm and risks to people’s health and safety were assessed. We identified some concerns relating to staff deployment in the home, however, following the inspection the provider gave us assurance this was being addressed. The home was clean and the building was suitable for its intended purpose.

Staff had the right skills and knowledge to care for people and they received a range of training. The service worked effectively with a range of health professionals. People received a varied and appropriate diet. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

Staff were kind and caring and treated people well. Staff knew people well and had developed good relationships with them. People were listened to and treated fairly based on their individual needs.

People’s care needs were assessed and a range of care plans put in place. People’s care plans included information about people’s social needs including relationships and sexuality. The service was meeting people’s communication needs. An activities co-ordinator was employed who provided a range of activities for people. Complaints were appropriately managed and responded to.

There was a positive and person-centred culture within the home. Staff told us morale was generally good and they felt able to approach the registered manager. The service was committed to continuous improvement and acted positively on the areas of feedback we provided them with. People were listened to and helped shaped how the service operated.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection

The last rating for this service was good (published 22 August 2017).

Why we inspected

This was a planned inspection based on the previous rating.

Follow up

We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.