Archived: Millhouses Dental, Cosmetic & Implant Clinic

People we spoke with told us that they felt their privacy and dignity was respected. One comment included "I have been given enough information about pricing. I have been given other options too. They gave me leaflets. It's been excellent. One of the best dentists I've been to.'

We found that care and treatment was planned and delivered in a way that ensured people's safety and welfare. When we spoke with people they confirmed that they had been able to make decisions around the treatment they received.

We found the practice to be clean and in good condition. When we spoke with people using the service a comment included: 'They were wearing gloves and uniforms and used the correct equipment. '

We spoke with staff about their responsibilities and they were supported to undertake their roles. We asked people for their views about the staff and their skills. People were positive about the staff's abilities.

The provider had an effective system to regularly assess and monitor the quality of service that people received. During our visit we saw evidence that there were systems in place to ensure that the practice was undertaking regular audits.