Lavant Dental Centre

On this page

• Overview
• Learning culture
• Safe systems, pathways and transitions
• Safeguarding
• Involving people to manage risks
• Safe environments
• Safe and effective staffing
• Infection prevention and control
• Medicines optimisation

We found this practice was providing safe care in accordance with the relevant regulations and had taken into consideration appropriate guidance.

Find out what we look at when we assess this area in our information about our new Single assessment framework.

The judgement for Learning culture is based on the latest evidence we assessed for the Safe key question.

The judgement for Safe systems, pathways and transitions is based on the latest evidence we assessed for the Safe key question.

The judgement for Safeguarding is based on the latest evidence we assessed for the Safe key question.

The judgement for Involving people to manage risks is based on the latest evidence we assessed for the Safe key question.

Staff knew how to respond to a medical emergency and had completed training in emergency resuscitation and basic life support every year.

Staff we spoke with told us that equipment and instruments were well maintained and readily available.

The provider described the processes they had in place to identify and manage risks. Staff felt confident that risks were well managed at the practice, and the reporting of risks was encouraged.

Emergency equipment and medicines were available and checked in accordance with national guidance. Staff could access these in a timely way.

The premises were clean and maintenance and improvements to the practice were ongoing. Hazardous substances were clearly labelled and stored safely.

We saw satisfactory records of servicing and validation of equipment in line with manufacturer’s instructions.

Fire exits were clear and well signposted, and fire safety equipment was serviced and well maintained.

The practice ensured equipment was safe to use and maintained and serviced according to manufacturers’ instructions, although information on the servicing of emergency lighting was not available. The practice ensured the facilities were maintained in accordance with regulations.

A fire safety risk assessment was carried out in line with the legal requirements. Some recommendations, such as adding fire doors and smoke strips, were yet to be actioned, however the practice had a plan in place to address this in future renovations. The management of fire safety was effective.

The practice had arrangements to ensure the safety of the X-ray equipment and the required radiation protection information was available.

The practice had risk assessments to minimise the risk that could be caused from substances that are hazardous to health.

The practice had implemented systems to assess, monitor and manage risks to patient and staff safety. This included sharps safety, sepsis awareness and lone working.

The practice had systems for appropriate and safe handling of medicines. Antimicrobial prescribing audits were carried out.

Staff we spoke with had the skills, knowledge and experience to carry out their roles. They told us that there were sufficient staffing levels. Trainee dental nurses were enrolled on training courses and were being supported by qualified dental nurses .

Staff stated they felt respected, supported and valued. They were proud to work in the practice.

Staff discussed their training needs during annual appraisals,1 to 1 meetings, during clinical supervision, practice team meetings and ongoing informal discussions. They also discussed learning needs, general wellbeing and aims for future professional development.

Staff we spoke with demonstrated knowledge of safeguarding and were aware of how safeguarding information could be accessed. Staff knew their responsibilities for safeguarding vulnerable adults and children.

Staff told us they had received a structured induction programme, which included safeguarding.

The practice did not have a recruitment policy, but they had a procedure to help them employ suitable staff, including for agency or locum staff. Following the assessment, the practice created a recruitment policy, which reflected the relevant legislation. Evidence of immunisation against the Hepatitis B virus including the level of response wasn’t available for one staff member, but assurance was received that a risk assessment had been completed.

The practice ensured clinical staff were qualified, registered with the General Dental Council and had appropriate professional indemnity cover. Not all staff had a Disclosure and Barring Service (DBS) certificate at a level appropriate for their role, and no associated risk assessment had been completed. Following the assessment, we received assurance that risk assessments were now in place, and DBS checks for these staff had been applied for at the appropriate level.

Newly appointed staff had a structured induction, and clinical staff completed continuing professional development required for their registration with the General Dental Council.

The practice had arrangements to ensure staff training was up-to-date and reviewed at the required intervals. Immediate action was taken to address identified gaps in the training recommended by the General Dental Council (GDC), and evidence was seen that staff had completed recommended training.

We saw the practice had effective processes to support and develop staff with additional roles and responsibilities.

The practice appeared clean, however there was no schedule in place to ensure it was kept clean. Following the assessment, we received assurance that an effective schedule had been implemented.

Staff followed infection control principles, including the use of personal protective equipment (PPE). Improvements were required in the use and storage arrangements for cleaning equipment. Evidence was seen following the assessment that appropriate equipment was now available, in use and being stored in line with recognised guidance.

Hazardous waste was segregated and disposed of safely.

We observed the decontamination of used dental instruments, which aligned with national guidance.

The practice had infection control procedures which reflected published guidance and the equipment in use was maintained and serviced. Staff demonstrated knowledge and awareness of infection prevention and control processes, and we saw single use items were not reprocessed.

Staff had appropriate training, and the practice completed infection prevention and control (IPC) audits in line with current guidance.

The practice had procedures to reduce the risk of Legionella, or other bacteria, developing in water systems, in line with a risk assessment.

The practice had policies and procedures in place to ensure clinical waste was segregated and stored appropriately in line with guidance.

The judgement for Medicines optimisation is based on the latest evidence we assessed for the Safe key question.