We carried out an announced comprehensive inspection at Govind Health Centre on 12 July 2017. The overall rating for the practice was good but required improvement for providing safe services.
The full comprehensive report on the 12 July 2017 inspection can be found by selecting the ‘all reports’ link for Govind Health Centre on our website at www.cqc.org.uk.
This desk-based review was carried out on 7 February 2018 to confirm that the practice had carried out their plan to meet the legal requirements in relation to the breaches in regulations that we identified in our previous inspection on 12 July 2017. This report covers our findings in relation to those requirements and also additional improvements made since our last inspection.
Overall the practice is now rated as Good
Our key findings were as follows:
- Immediately following the previous inspection the practice ran searches and identified one patient that had been affected by an alert. This patient was contacted by letter and informed of the action to take.
- The practice had put in place systems and processes to ensure that all safety alerts were managed, reviewed, actioned and communicated to all relevant staff and patients, and had installed an additional computer system to support this.
- The practice had put in place the formal recording of meetings. Examples of this were the weekly clinical meetings where safety alerts were discussed.
- The patient participation group had a schedule of meetings in place and the practice continued to try to increase the membership.
- Minutes of all meetings were now produced in a standard template and action points were recorded.
Professor Steve Field (CBE FRCP FFPH FRCGP)
Chief Inspector of General Practice