15 January 2014
During a routine inspection
Patients received explanations of their treatment and the treatment options available to them. One patient told us, "he [the dentist] has explained options, what would suit me and the alternative prices. I always sign the quotation so it is very clear".
Care and treatment was planned and delivered with regard to patient safety and welfare. A patient said, "I am always asked if I am comfortable and my medical situation is checked".
The risk of infection was minimised because current guidance was followed. Decontamination of dental instruments was carried out in accordance with Department of Health (DH) technical guidance.
The member of staff employed was supported to carry out their role and encouraged to take relevant training. The dental nurse said, "he [the dentist] makes sure I keep my training up-to-date'.
Patient views were sought via a satisfaction survey. There were policies and procedures in place to effectively identify, assess and manage health and safety.