Beach House

On this page

• Overview
• Learning culture
• Safe systems, pathways and transitions
• Safeguarding
• Involving people to manage risks
• Safe environments
• Safe and effective staffing
• Infection prevention and control
• Medicines optimisation

People were protected from the risk of harm and abuse. People were supported to understand and manage risk. Care and support plans were clear and provided sufficient guidance to staff to keep people safe.

This service scored 75 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

During our site visit we observed people appeared happy and relaxed with the staff who supported them. Feedback from people’s relatives indicted people felt safe living at the home. One relative told us, “My loved one can't hold a conversation, so I rely on the carers to tell me what is happening, the home’s communication is second to none, they keep me updated on how my loved one is and send staff with them and they stay with them at the hospital.”

Staff told us they understood people’s risks and how to keep them safe. A staff member stated, “We strive to give opportunities to our service users so that they can maintain their independence , there is always something happening, and it’s great to see the smiles on the faces of those we support.”

People were involved in the management of risks. One person told us, “I have a green key like the Eddy Stobert truck for my tablet cupboard, staff check with me when I do it to make sure I have them and I make my bed, do dusting and hoovering all myself. Staff are here to keep me safe.”

There were systems in place for staff to report any concerns, incidents, and accidents on an electronic system. Risks to people were regularly reviewed so staff had access to current guidance. People had risk assessments in place for all of their care and support needs. Risks were managed using the least restrictive practices to ensure people were cared for safely whilst still maintaining their independence.

We did not look at Safe environments during this assessment. The score for this quality statement is based on the previous rating for Safe.

We did not look at Infection prevention and control during this assessment. The score for this quality statement is based on the previous rating for Safe.

We did not look at Medicines optimisation during this assessment. The score for this quality statement is based on the previous rating for Safe.