15 June 2012
During an inspection looking at part of the service
People told us they were able to manage their own medication with support from staff.
People told us they were able to manage their own medication with support from staff.
We were also told the staff listened to people and helped resolve any issues.
One person we spoke with told us, 'I am happy living here; there is nothing I would change'.
People told us that the staff were very good and understood what support they needed and respected their decisions and choices.
People told us they completed questionnaires, where they were able to write what they think of the home. People also said they were invited to resident meetings, sometimes they went but not always but that was their choice.