• Hospice service

Woking Hospice

Overall: Good read more about inspection ratings

Goldsworth Park Centre, Woking, Surrey, GU21 3LG (01483) 881750

Provided and run by:
Woking Hospice

Latest inspection summary

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Background to this inspection

Updated 12 March 2020

Woking and Sam Beare Hospice and Wellbeing Centre is operated by Woking Hospice. The hospice was previously two hospices – Woking Hospice and Sam Beare Hospice who joined together to become one hospice in 2017. It is a hospice in Woking, Surrey. The hospice serves a population of more than 360,000 across six boroughs in North West Surrey.

At the time of the inspection, a new manager had recently been appointed and was in the process of registering with the CQC.

Overall inspection

Good

Updated 12 March 2020

Woking and Sam Beare Hospice and Wellbeing Centre is operated by Woking Hospice. The service has 20 beds, with 12 currently open. In addition, the service has a community nursing team, a hospice @ home service and wellbeing centre.

The service provides adult hospice care. We inspected this service using our comprehensive inspection methodology. We carried out the unannounced inspection on 3 December 2019.

To get to the heart of patients’ experiences of care and treatment, we ask the same five questions of all services: are they safe, effective, caring, responsive to people's needs, and well-led? Where we have a legal duty to do so we rate services’ performance against each key question as outstanding, good, requires improvement or inadequate.

Throughout the inspection, we took account of what people told us and how the provider understood and complied with the Mental Capacity Act 2005.