• Dentist
  • Dentist

City Health Care Dental Services - Beverley Health Centre

Manor Road, Beverley, North Humberside, HU17 7BZ

Provided and run by:
City Health Care Partnership CIC

Latest inspection summary

On this page

Our current view of the service

Updated 15 October 2024

We carried out this on-site announced assessment on 2 September 2024. We found the practice had met regulations. Recruitment procedures reflected current legislation. There was effective leadership and a culture of continuous improvement. Patients’ care and treatment was provided in line with current guidance and infection control procedures followed published guidance. Patients were treated with dignity and respect, and at the time of our assessment, patients could access care, support and treatment when required. The practice had systems to manage risks. However, improvements could be made to the oversight of the risks associated with Legionella. City Health Care Dental Services - Beverley Health Centre provides NHS and private dental care and treatment for adults and children. A building management contractor was responsible for ensuring that facilities were safe, and that equipment was maintained according to manufacturers’ instructions, including electrical and gas appliances. The management contractor was also responsible for the management of fire and Legionella. At the time of our assessment, the dental team included 2 dentists, 2 dental nurses, a receptionist and a practice manager. The practice had 2 treatment rooms. During the assessment we spoke with 1 dentist, 1 dental nurse, the receptionist, the dental service manager, the operations manager and the clinical director.

People's experience of the service

Updated 15 October 2024

During our assessment, we received feedback from 6 patients. All patients that responded told us that staff were welcoming, polite and helpful. They also commented they felt involved in decisions about treatment The practice shared patient feedback with the team. We were told this was reviewed and where suggestions had been made, appropriate action would be taken. Staff gathered feedback from patients, the public and external partners and demonstrated a commitment to acting on feedback. Patients commented positively about the standards of cleanliness.