1 October 2013
During a routine inspection
We found that people who used the service received effective treatment provided in a manner that supported their rights and protected their needs. This care was delivered in a safe environment. One person we spoke with said "My dentist ticks all the boxes and shows real care when they treat me." Another told us "The staff here are so professional and so helpful."
People who used the service were protected from abuse as all staff within the service had been trained to recognise abuse and act appropriately. Every person we spoke with told us they felt safe at all times at Farnham Hospital. One person said "I feel absolutely safe here. It is the only dentist I would want to use."
The service was clean and hygienic. Every person we spoke with told us they felt the service was clean.
The service obtained the views of people who used the service and acted upon comments made. One person told us "I am asked to give my opinion of the treatment received every time I come here."