• Care Home
  • Care home

Archived: Phoenix House

Fairfield Bungalows, Heddington Drive, Blandford Forum, Dorset, DT11 7TP

Provided and run by:
Dorset County Council

All Inspections

17 January 2014

During a routine inspection

We spoke with three members of staff including the manager. There were three people living at the home and one person using the short stay service. We met one person who uses the service. The person we met appeared relaxed and calm and staff appeared to know about their needs very well. Due people's communication needs and routines, we were unable to speak directly with people to find out more about their experience from them on the day of inspection.

We saw evidence that the home worked closely with family and other professionals and coordinated the care and support for each person. Care plans were highly personalised with detailed risk assessments allowing people to experience opportunities for a wide range of activities inside and outside. People's independence was promoted and staff were experienced in providing care and support for people with learning disabilities and complex needs.

The home checked and monitored the service and took actions to improve the quality of care where the need was identified. There were sufficient staff to provide a safe and effective service.