As part of the inspection we spoke with four people who used the practice. All the people we spoke with were complimentary of the treatment they received and of the staff who worked at the practice.We looked at the care records of six people who used the practice. These showed us that people's treatment had been discussed with them and, where necessary, copies of their treatment plans provided.
During our visit we observed staff treating people in a kind and respectful manner. The people we spoke with told us that all the staff at the surgery were very helpful, pleasant and always explained everything to them in relation to their treatments.
Appropriate personal protective equipment was available at the practice. We saw that in some areas the environment required repair and some equipment was not available on the day of our inspection.
We saw that computerised records were accessed only by authorised staff and that these were updated following each treatment.