Allambie House

Ratings

• Overall

  Requires improvement

• Safe

  Requires improvement

• Effective

  Requires improvement

• Caring

  Good

• Responsive

  Good

• Well-led

  Requires improvement

Our view of the service

Date of assessment: 7 January to 20 January 2025. Allambie House is a care home providing accommodation and personal care. It is registered to provide care for up to 30 people, of which a number of beds are part of a 'Discharge to Assess' (D2A) scheme. The D2A scheme aims to ensure people are moved out of hospital to receive a period of rehabilitation/re-ablement in a community setting prior to assessment of their long-term care needs. At the time of our assessment there were 22 people living in the home. Some people living at Allambie House have a learning disability. We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities. ‘Right support, right care, right culture’ is the guidance CQC follows to make assessments and judgements. We assessed the provider against all the quality statements in the key questions of safe, effective and well-led. During the assessment we spoke with people who lived at the service, a relative, staff, the registered managers, the nominated individual and other partner organisations. We looked at care plans and quality assurance records. We found 2 breaches of the regulations in relation to safe care and treatment and good governance. Records did not demonstrate people consistently received their medicines as prescribed or that the provider was working in line with national medicines guidance. Overall, risks to people’s health and safety were identified and managed, but further improvement was required to ensure information and guidance was shared with staff and consistently embedded in the practice in the home. Audits and checks were not always effective in ensuring continuous improvement. In instances where CQC have decided to take civil or criminal enforcement action against a provider, we publish this information after any representations and/or appeals have concluded.

People's experience of this service

People spoke positively about the service. They told us they felt comfortable and safe with the staff who supported them, and that staff were available when they needed them. Where possible, people were supported to make their own decisions about how they lived their life which ensured their individual preferences were respected. People were offered opportunities to enjoy gentle exercise, so their mobility and independence was promoted. They had choices of what they wanted to eat and enjoyed their meals. When people had restrictions in their care plans to keep them safe, applications to deprive them of their liberty had been submitted in accordance with legislative requirements. People told us they were happy with the standards of care and that any issues they raised were responded to. Comments included: “I am happy here; the staff are caring” and “The staff always give me the care I need.”