Updated 6 February 2024
Pippins Residential Care Home is a residential care home providing personal care for up to 21 people. At the time of our assessment there were 14 people using the service. We spent time with, and spoke with 4 people living at the service, 2 relatives, 6 members of staff and 2 medical professionals, to help us assess and understand how people’s care needs were being met. We carried out our on-site assessment on 21 May 2024, and our off site assessment activity started on 22 May 2024 and concluded 3 July 2024. We looked at quality statements; safeguarding; involving people to manage risks; safe and effective staffing; infection prevention and control; medicines optimization; capable, compassionate and inclusive leaders; partnership and communities and governance, management and sustainability. The assessment was undertaken by 1 inspector and 1 regulatory coordinator.