Updated 31 March 2015
Nestor Primecare Services Limited t/a Primecare Primary Care Mid Essex held the contract to provide NHS out-of-hours services on behalf of Mid Essex Clinical Commissioning Group (CCG). The service covers the geographical area of Mid Essex including Chelmsford, Maldon and Braintree and provides services to a population of approximately 380,000 people.
The service covers GP surgery out-of-hours during evenings, weekends and bank/ public holidays. When a patient's telephone call is directed to the NHS 111 service via their own GP surgery when it is closed, the NHS 111 service may refer patients to Primecare Primary Care Mid-Essex who will decide on the most appropriate care for patients who use the service based on their symptoms. The service provides advice for home treatment, arranging for patients to be seen by a health care professional at a local Primary Care Centre or if clinically appropriate, arranging for a health care professional to visit patients at their homes.
The out-of-hours service relocated to Broomfield Hospital in December 2014. The out-of-hours Primary Care Centre is operated from the orthopaedic outpatient’s clinic at Broomfield Hospital. The service provided GP consultations by appointment at the hospital based Primary Care Centre. Home visits were also available for those patients who were assessed as not being fit enough to travel to the Primary Care Centre for a consultation. District nursing services were provided from 10.30pm to 8am each night.