Dental Arts - Harrogate Also known as Ace Denta Ltd

On this page

• Overview
• Assessing needs
• Delivering evidence-based care and treatment
• How staff, teams and services work together
• Supporting people to live healthier lives
• Monitoring and improving outcomes
• Consent to care and treatment

We found this practice was providing effective care in accordance with the relevant regulations and had taken into consideration appropriate guidance.

Find out what we look at when we assess this area in our information about our new Single assessment framework.

The judgement for Assessing needs is based on the latest evidence we assessed for the Effective key question.

Patient feedback indicated they were given clear information to help them make an informed choice about their treatment and any associated costs. They were involved in decisions about their care.

The provider had systems to ensure that people who used the service received person-centred care and treatment that was appropriate, met their needs and was reflective of their personal preferences. The dentist confirmed, where applicable, they referred patients to a range of specialists in primary and secondary care for treatment the practice did not provide. However, there was no log to record when referrals had been made in order to keep track of them. Staff told us how they kept up to date with current evidence-based practice. The practice provided preventive care and supported patients to ensure better oral health. Staff were aware of national oral health campaigns and local schemes which supported patients to live healthier lives. Staff worked together and with other health and social care professionals to deliver effective care and treatment. Staff demonstrated their understanding of the need to obtain patients’ consent to care and treatment in line with legislation and guidance. They understood their responsibilities under the Mental Capacity Act 2005. Staff described how they involved patients’ relatives or carers when appropriate and made sure they had enough time to explain treatment options clearly.

Staff were mostly delivering care in line with evidence-based care and treatment and the practice had systems to ensure dental professionals were kept up to date with current evidence-based practice. The practice had systems to keep dental professionals up to date with current evidence-based practice. We looked at 15 patient care records. The information recorded in these patient care records was in line with recognised guidance. However, radiographs were not always reported on fully. Staff obtained patients’ consent to care and treatment in line with legislation and guidance. They understood their responsibilities under the Mental Capacity Act 2005. We saw evidence the dentists justified, graded and reported on the radiographs they took. The practice had systems for the safe handling and prescribing of medicines. However, dispensed medicines were not labelled with the practice name and address and there was no log to monitor stock of antimicrobials. An antimicrobial audit was not completed, and we noted antimicrobials were not consistently justified in patient care records. We signposted the provider to nationally agreed guidance and audit tools to support them. Medicines management procedures were not in line with current legislation and guidance. Antimicrobials were not held securely, although in a locked cupboard, the key was in the lock on the day of assessment and therefore accessible by all staff. The absence of a stock control system would not identify if any were missing. Labels on dispensed antimicrobials did not include the required information as required by the Human Medicines Act 2012. Staff worked together and with other health and social care professionals to deliver effective care and treatment. The practice had systems for referring patients with suspected cancer under the national two-week wait arrangements.

The judgement for How staff, teams and services work together is based on the latest evidence we assessed for the Effective key question.

The judgement for Supporting people to live healthier lives is based on the latest evidence we assessed for the Effective key question.

The judgement for Monitoring and improving outcomes is based on the latest evidence we assessed for the Effective key question.

The judgement for Consent to care and treatment is based on the latest evidence we assessed for the Effective key question.