Dinnington Dental Practice

Judgements

• Safe

  Regulations met

• Effective

  Regulations met

• Caring

  Regulations met

• Responsive

  Regulations met

• Well-led

  Regulations met

Our view of the service

We carried out this on-site announced assessment on 8 October 2024. We found the practice had met regulations. Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement. Patients were treated with dignity and respect and at the time of our assessment, could access care, support and treatment when required. Patients’ care and treatment was provided in line with current guidance and infection control procedures were in place. The practice had systems to manage risks. Dinnington Dental Practice is part of Rodericks Dental Partners a dental group provider. The practice is in Dinnington, Sheffield and provides NHS and private dental care and treatment for adults and children. There was step free access to the practice and car parking spaces, including dedicated parking for disabled people, were available at the practice or locally on side roads. The practice had 7 treatment rooms. During the assessment we spoke with 4 dentists, 3 dental nurses, 1 dental therapist, 1 receptionist and the practice manager. The team was supported by the group compliance manager.

People's experience of this service

Two weeks before our onsite assessment, we asked the practice to encourage patients to share their views of the service with us. On the day of our assessment, we saw patient feedback from 10 patients. Patient feedback provided a positive view of the dental team and care provided by the practice. Patients commented positively about the standards of cleanliness. Patients were able to book appointments within an acceptable timescale for their needs and said they had enough time during their appointment without feeling rushed. Patients were given clear information to help them make an informed choice about their treatment and any associated costs. They were involved in decisions about their care. Patients commented that when they were prescribed medicines, sufficient information was given. Patients were supported to maintain their oral health and were provided with appropriate information and resources. The practice shared patient feedback with the team. We were told this was reviewed and where suggestions had been made, appropriate action would be taken.