7 January 2013
During a routine inspection
We looked at two care plans. We were told, "It's all excellent".
We found that the branch had support form the main company for infection control, and had clear instructions available which staff would be able to follow.
The branch had a clear recruitment policy which it followed. We were told, "I love my job".
We found the branch had completed monthly audits on all areas of care and the running of the agency.