The Care Quality Commission
  • Clinic
  • Slimming clinic

Archived: The Bodyline Clinic Limited Warrington

Overall: Good read more about inspection ratings

447 Manchester Road, Paddington, Warrington, Cheshire, WA1 3TZ 0800 995 6036

Provided and run by:
The Bodyline Clinic Limited

All Inspections

14 June 2022

During a routine inspection

This service is rated as Good overall. (Previous inspection 8 January 2019 – Not Rated)

The key questions are rated as:

Are services safe? – Good

Are services effective? – Good

Are services caring? – Good

Are services responsive? – Good

Are services well-led? – Good

We carried out an announced comprehensive inspection at The Bodyline Clinic Limited

Warrington under Section 60 of the Health and Social Care Act (HSCA) 2008 as part of our regulatory functions. This was part of our inspection programme to check whether the service was meeting the legal requirements and regulations associated with the Health and Social Care Act 2008 and to rate the service.

Bodyline Warrington is a private clinic which provides weight loss services, including prescribing medicines and dietary advice to support weight reduction and has been registered with CQC since January 2018. All clinical consultations are carried out with an Independent Nurse prescriber at the clinic. The Nurse Lead is the registered manager. A registered manager is a person who is registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

We spoke to two patients during the inspection. All feedback was positive about the service. People told us staff were professional, welcoming, supportive and caring. Patients described the clinical environment as calm and the clinic facilities as clean.

Our key findings were:

  • Patients felt supported and staff were helpful.
  • The provider had good governance systems in place which were supported by comprehensive policies and risk assessments.
  • There was an active ongoing audit programme which were reviewed at regular intervals and outcomes and lessons learnt were shared at the monthly clinical meetings.
  • The provider had good systems for managing recruitment, induction and training updates for staff.
  • The provider used electronic patient records, allowing patients the flexibility to attend any of the providers eight registered clinics, while nurses maintained up to date contemporaneous consultation notes to continue to provide safe treatment to patients.

The areas where the provider should make improvements are:

  • Only supply unlicensed medicines against valid special clinical needs of an individual patient where there is no suitable licensed medicine available.
  • Review the prescribing policy to ensure that it complies with the Competency Framework for all Prescribers (Royal Pharmaceutical Society) where patients are presenting without a confirmed medical history.

Dr Rosie Benneyworth BM BS BMedSci MRCGP
Chief Inspector of Primary Medical Services and Integrated Care

8 January 2019

During a routine inspection

We carried out an announced comprehensive inspection on 8 January 2019 to ask the service the following key questions; Are services safe, effective, caring, responsive and well-led?

Our findings were:

Are services safe?

We found that this service was providing safe care in accordance with the relevant regulations.

Are services effective?

We found that this service was providing effective care in accordance with the relevant regulations.

Are services caring?

We found that this service was providing caring services in accordance with the relevant regulations.

Are services responsive?

We found that this service was providing responsive care in accordance with the relevant regulations.

Are services well-led?

We found that this service was providing well-led care in accordance with the relevant regulations.

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the service was meeting the legal requirements and regulations associated with the Health and Social Care Act 2008. Bodyline Warrington is a private clinic which provides medical treatment for weight loss and has been registered with CQC since January 2018. This service is registered with CQC under the Health and Social Care Act 2008 in respect of the provision of advice or treatment by, or under the supervision of, a medical practitioner, including the prescribing of medicines for the purposes of weight reduction.

The nurse lead is the registered manager. A registered manager is a person who is registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

We reviewed 32 CQC comment cards completed by patients and spoke with two patients during the inspection. All of the feedback was extremely positive. Patients told us staff were professional, welcoming, helpful and caring. Patients described the environment as relaxing and the clinic and facilities as clean and hygienic.

Our key findings were:

  • The facilities were welcoming, clean and tidy and were currently undergoing refurbishment to improve patient accessibility.
  • Staff were friendly, caring and treated patients with dignity and respect.
  • Prescribers had access to relevant information at the point of consultation.
  • A new patient record card ensured that relevant patient information was documented.
  • The service had a clear vision and strategy that involved ideas and input from staff.
  • There was a comprehensive set of policies and procedures covering the clinic activities. These were reviewed and updated at staff meetings.

There were areas where the provider could make improvements and should:

  • Review the frequency of audit to ensure actions are completed in a timely manner.
  • Review audit actions and develop action plans to provide assurance that issues highlighted are resolved.
  • Review the safety of patient access during the clinic refurbishment.
  • Only supply unlicensed medicines against valid special clinical needs of an individual patient where there is no suitable licensed medicine available

Professor Steve Field CBE FRCP FFPH FRCGP Chief Inspector of General Practice