We carried out a review of the data available to us about Adonai Care Services Ltd on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Adonai Care Services Ltd, you can give feedback on this service.
We saw that staff responded to people’s changing needs by monitoring the care delivered and seeking advice and guidance to ensure positive outcomes for people.
People, and those who loved them, were involved in planning. Staff had a detailed knowledge of people’s individual needs.
Communication styles and methods were understood and staff supported people to understand the choices available to them. People were enabled to have autonomy and choice over their lives and staff supported them in the least restrictive way possible; the systems in the service supported this practice.
People were supported by staff who understood the risks they faced and how to support them to reduce these. Staff understood how to identify and report abuse and advocated on people’s behalf to ensure their access to appropriate support from other agencies.
People were supported to access appropriate healthcare and staff supported them to take medicines safely.
People were supported by skilled and caring staff who had access to appropriate training and support.
People, staff and a professional told us they could confidently raise any concerns and these were addressed appropriately.
Quality assurance systems involved people and led to a safer and better quality service.