38 Torrin Drive

Updated 17 January 2019

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

This inspection took place on 03 December 2018 and was unannounced. It was undertaken by one inspector.

We looked at information provided to us by the provider. This contained details of how the service is being run. We looked at previous inspection reports and other information we held about the service before we visited. We used this information to help plan the inspection.

During our visit we met with the five people who used the service. We also spoke with three members of staff, the registered manager, the head of care and the Quality Assurance coordinator. We met with a health care professional who was visiting the home. During our visit to the home we observed how staff interacted and communicated with people. Following our visit, we rang and spoke with three relatives of people who use the service to gather their views and experiences.

We looked at a sample of records relating to the running of the home and the care of individuals. These included the care records of three people who lived at the home. We also looked at records relating to the management and administration of people's medicines, health and safety and quality assurance.

Updated 17 January 2019

38 Torrin Drive is a residential care home for five people with a learning disability, associated physical disability and/or autistic spectrum disorder.

38 Torrin Drive is a large detached property with local amenities and transport links close by and the home is staffed 24 hours a day.

At our last inspection we rated the service good. At this inspection we found the evidence continued to support the overall rating of good. There was no evidence or information from our inspection and on-going monitoring that demonstrated serious risks or concerns. This inspection report is written in a shorter format because our overall rating of the service has not changed since our last inspection.

The care service has been developed and designed in line with the values that underpin the Registering the Right Support and other best practice guidance. These values include choice, promotion of independence and inclusion. People with learning disabilities and autism using the service can live as ordinary a life as any citizen.

People were safeguarded from the risk of abuse as staff were confident to recognise and report any signs of abuse.

There were sufficient numbers staff to meet people's needs in a safe way. The provider followed safe recruitment procedures to ensure that appropriate staff were employed.

Risks to people were assessed and safely managed and people's medicines were safely managed and administered.

There were effective systems in place to reduce the risk of the spread of infection.

The provider followed the principles of the Mental Capacity Act 2005 (MCA). People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible.

People were supported to eat well in line with their needs and preferences. People's health and well-being was monitored and supported. People were cared for by staff who were supported and had the skills and training to meet their needs.

Staff interacted with people in a kind and respectful manner and they knew people well. People's privacy was respected and staff supported people to maintain their dignity. People were offered choice and had strong family links to ensure support with decision making if required.

People saw healthcare professionals when they needed. People received a service which met their needs and preferences.

People were provided with opportunities for social activities and they were supported to maintain contact with their family and friends. Communication was a strength of the service and as a result people lived fulfilled lives.

There were effective procedures in place to respond to any concerns or complaints. People's end of life wishes were documented and reflected their cultural diversity.

There were effective management systems in place and there were systems to monitor the quality and safety of the service provided.

People were supported by a team of staff who felt supported and valued.

Further information is in the detailed findings below