6 February 2013
During a routine inspection
We found that the patients all received written treatment plans with the costs clearly explained. We found that the record keeping is thorough and that the dentists carry out full risk assessments of all their patients the details of which are then kept secure.
We observed that the staff were well trained and competent in their duties and observed a nurse carry out decontamination procedures in line with national guidelines HTM01-05.
We spoke with the practice manager and the receptionists who all told us that they were very well supported in their roles and had all worked at the practice for many years. We found evidence in the staff files of continuing professional development and current registrations.