Updated 22 July 2022
We undertook a follow up desk-based inspection of East Boldon Dental Practice on 27 June 2022. This inspection was carried out to review in detail the actions taken by the registered provider to improve the quality of care and to confirm that the practice was now meeting legal requirements.
The inspection was led by a CQC inspector who had access to a specialist dental adviser.
We undertook a comprehensive inspection of East Boldon Dental Practice on 24 January 2022 under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. We found the registered provider was not providing safe and well led care and was in breach of regulations 12 and 17 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. You can read our report of that inspection by selecting the 'all reports' link for East Boldon Dental Practice on our website www.cqc.org.uk.
When one or more of the five questions are not met we require the service to make improvements and send us an action plan. We then inspect again after a reasonable interval, focusing on the areas where improvement was required.
As part of this inspection we asked:
• Is it safe?
• Is it well-led?
Our findings were:
Are services safe?
We found this practice was providing safe care in accordance with the relevant regulations.
The provider had made improvements in relation to the regulatory breach we found at our inspection on 24 January 2022.
Are services well-led?
We found this practice was providing well-led care in accordance with the relevant regulations.
The provider had made improvements in relation to the regulatory breach we found at our inspection on 24 January 2022.
Background
The provider has two practices and this report is about East Boldon Dental Practice.
East Boldon Dental Practice is in East Boldon and provides NHS and private dental care and treatment for adults and children.
There is level access to the practice for people who use wheelchairs and those with pushchairs. Car parking spaces, including dedicated parking for people with disabilities, are available near the practice.
The dental team includes two dentists, five dental nurses who also work in reception, and a practice manager. The practice has one treatment room.
During the inspection we spoke with one dentist and the practice manager. We looked at practice policies and procedures and other records about how the service is managed. The practice sent documented evidence to us to support the improvements made.
The practice is open:
Monday 9am to 5.30pm
Tuesday and Thursday 9am to 7pm
Wednesday 9am to 5pm
Friday 9am to 2pm.