The Care Quality Commission
  • Hospital
  • Independent hospital

Lumivision Laser Eye CLinic

Overall: Good read more about inspection ratings

95 Hinckley Road, Leicester Forest East, Leicester, LE3 3GN 07732 630516

Provided and run by:
SMV PVT LTD

All Inspections

6 July 2023

During a monthly review of our data

We carried out a review of the data available to us about Lumivision Laser Eye CLinic on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.

This could change at any time if we receive new information. We will continue to monitor data about this service.

If you have concerns about Lumivision Laser Eye CLinic, you can give feedback on this service.

13 August 2022

During a routine inspection

We rated it as good because:

  • The service had enough staff to care for patients and keep them safe. Staff had training in key skills, understood how to protect patients from abuse, and managed safety well. Medicines were managed well. Staff assessed risks to patients, acted on them and kept good care records. The service managed safety incidents and learned lessons from them.
  • Staff provided good care and treatment. Staff worked well together for the benefit of patients and supported them to make decisions about their care. Key services were available to suit patients' needs seven days a week. Staff gave pain relief to patients when they needed it. Managers monitored the effectiveness of the service and made sure staff were competent.
  • Staff treated patients with compassion and kindness, respected their privacy and dignity, took account of their individual needs, and helped them understand their conditions. They provided emotional support to patients, families and carers.
  • The service planned care to meet the needs of local people, took account of patients’ individual needs. People could access the service when they needed it and did not have to wait too long to access treatment at the service.
  • Staff understood the service’s vision and values, and how to apply them in their work. Staff felt respected, supported and valued. They were focused on the needs of patients receiving care. Leaders ran services well using reliable information systems and supported staff to develop their skills. Staff understood the service’s vision and values, and how to apply them in their work. Staff felt respected, supported and valued. They were focused on the needs of patients receiving care. Staff were clear about their roles and accountabilities. The service engaged well with patients and the community to plan and manage services and all staff were committed to improving services continually

However:

  • The provider should ensure all recruitment and fit and proper person information is available in staff files.