23 April 2013
During a routine inspection
We looked at the plans in place to provide care and support to people using the service. We found there were instructions and guidance for staff about how to meet people's care and support needs.
Staff had received recent training to keep their skills and knowledge up to date. They were given guidance and instructions about what they should do to protect people who may be at risk of abuse, harm or neglect.
The registered manager carried out checks to asses and monitor the quality of service provided.