• Hospital
  • Independent hospital

South East Eye Surgeons LLP @ Eastbourne District

Overall: Good read more about inspection ratings

Eastbourne District General Hospital, Kings Drive, Eastbourne, East Sussex, BN21 2UD 0843 224 9677

Provided and run by:
South East Eye Surgeons LLP

Important: This service was previously registered at a different address - see old profile

All Inspections

6 July 2023

During a monthly review of our data

We carried out a review of the data available to us about South East Eye Surgeons LLP @ Eastbourne District on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.

This could change at any time if we receive new information. We will continue to monitor data about this service.

If you have concerns about South East Eye Surgeons LLP @ Eastbourne District, you can give feedback on this service.

02 August 2021 and 05 August 2021

During a routine inspection

The service had enough staff to care for patients and keep them safe. Staff had training in key skills, understood how to protect patients from abuse, and managed safety well. The service controlled infection risk well. Staff kept good care records and managed medicines well. The service managed safety incidents well and learned lessons from them.

Staff provided good care and treatment and gave patients pain relief when they needed it. The registered manager monitored the effectiveness of the service and made sure staff were competent. Staff supported patients to make decisions about their care, and patients had access to information to inform their decisions.

Staff treated patients with compassion and kindness, respected their privacy and dignity, took account of their individual needs, and helped them understand their conditions. They provided emotional support to patients.

The service planned care to meet the needs of local people, took account of patients’ individual needs, and made it easy for people to give feedback. People could access the service when they needed it and did not have to wait too long for treatment.

Staff felt respected, supported and valued. They were focused on the needs of patients receiving care. Staff were clear about their roles and accountabilities.

However:

Not all consultants were up to date with mandatory training. However, training was provided by the host trust and face to face training had been impacted by the Covid-19 pandemic. The registered manager had oversight of mandatory training for all partners.