• Dentist
  • Dentist

Archived: The Castle Clinic

67 Castle Boulevard, Nottingham, Nottinghamshire, NG7 1FD 07968 039552

Provided and run by:
Justendo Limited

Important: This service is now registered at a different address - see new profile

Latest inspection summary

On this page

Our current view of the service

Updated 1 October 2024

We carried out this announced on-site assessment on 17 December 2024. We found the practice had met regulations all regulations. Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement. Patients were treated with dignity and respect and at the time of our assessment, could access care, support and treatment when required. Patients’ care and treatment was provided in line with current guidance and infection control procedures were in place. The practice had systems to manage risks. The service provides surgical and non-surgical cosmetic treatments, some of which are not in scope of regulation and are not covered in our assessment. The practice is in Beeston, Nottingham and provides private dental care and treatment for adults and children. There was step-free access to the practice and car parking spaces, including dedicated parking for disabled people, were available near the practice. The practice had 3 treatment rooms. During the assessment we spoke with 3 dentists, 3 dental nurses, 2 receptionists and the practice manager.

People's experience of the service

Updated 1 October 2024

Two weeks before our on-site assessment, we asked the practice to encourage patients to share their views of the service with us. We received feedback from 8 patients. Patient feedback provided a positive view of the dental team and care provided by the practice. Comments included, ‘Very professional service. All staff are very friendly and welcoming’ and ‘excellent service, from the entire team. I was put at ease by the professional and friendly atmosphere’. Patients commented positively about the standards of cleanliness. Patients felt able to book appointments within an acceptable timescale for their needs and said they had enough time during their appointment without feeling rushed. Patients told us they were given clear information to help them make an informed choice about their treatment and any associated costs. They were involved in decisions about their care. Patients told us that when they were prescribed medicines, sufficient information was given.