Middleton Grove Nursing Home

Updated 16 February 2022

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

As part of CQC’s response to the COVID-19 pandemic we are looking at how services manage infection control and visiting arrangements. This was a targeted inspection looking at the infection prevention and control measures the provider had in place. We also asked the provider about any staffing pressures the service was experiencing and whether this was having an impact on the service.

This inspection took place on 25January 2022 and was announced. We gave the service 24 notice of the inspection.

Updated 16 February 2022

About the service:

Middleton Grove Nursing Home is a care home registered to provide nursing and residential care and accommodation for 54 people with various health conditions, including dementia and diabetes. There were 53 people living at the service on the day of our inspection. Middleton Grove Nursing Home is a large converted, listed property located in Hove, East Sussex.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

People’s experience of using this service:

People were happy with the care they received, felt relaxed with staff and told us they were treated with kindness. They said they felt safe, were well supported and there were sufficient staff to care for them. Our own observations supported this and we saw friendly relationships had developed between people and staff. A relative told us, “The service is wonderful. It’s comfortable and clean and my [relative] is very happy”.

People enjoyed an independent lifestyle and told us their needs were met. They enjoyed the food, drink and activities that took place daily. One person told us, “The activities are good, most of us are joining in”. A visitor said, “The food looks good and my [relative] is maintaining her weight”. People felt the service was homely and welcoming to them and their visitors. A visitor told us, “We are always made to feel welcome and they offer us drinks when we arrive”.

People told us they thought the service was well managed and they enjoyed living there. A visitor told us, “I have no concerns in the way the home is run, if I did, I’d take my [relative] out of here. She’s happy here and the staff make sure they spend time with her”.

Staff had received essential training and it was clear from observing the care delivered and the feedback people and staff gave us, that they knew the best way to care for people in line with their needs and preferences. A member of staff told us, “We are all well trained”.

The provider had systems of quality assurance to measure and monitor the standard of the service and drive improvement. These systems also supported people to stay safe by assessing and mitigating risks, ensuring that people were cared for in a person centred way and that the provider learned from any mistakes. Our own observations and the feedback we received supported this. People received high quality care that met their needs and improved their wellbeing from dedicated and enthusiastic staff. A member of staff told us, “We don’t just get to know the resident’s needs, we get to know them as a person as well. I know if my mother ever needed a care home, I would be happy for her to come here, we’re very caring”.

Rating at last inspection: This was the first inspection of the service.

Why we inspected: This service was registered by CQC on 5 June 2018. Middleton Grove Nursing Home has not been previously been inspected under this registration.

Follow up: We will continue to monitor the intelligence we receive about this home and plan to inspect in line with our re-inspection schedule for those services rated Good.