Seeds Care Limited

Updated 14 June 2024

We carried out this responsive assessment between 16 July 2024 and 13 August 2024. We looked at how Seeds Care Limited assessed and planned for people's care needs, and how they trained and supervised staff to support people according to their needs and preferences. Seeds Care Limited is a supported living service. The service provides support to younger adults, people with mental health needs and people with learning disabilities and those on the autistic spectrum. At the time of our assessment there were 5 people receiving the regulated activity of personal care living in 3 different supported living properties. We spoke with 4 people, 3 relatives and 11 staff during the assessment. We observed care and support in communal areas and reviewed 4 people’s care plans, 3 staff recruitment records as well as general records for the service. These included staff training records, meeting records, policies and procedures and audits. We expect health and social care providers to guarantee autistic people and people with a learning disability respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. ‘Right support, right care, right culture’ is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it. During this assessment we looked at how people were kept safe from potential risks to their safety; how staff were trained and supervised to support people according to their needs and preferences; medicines and the overall management of the service.

Updated 14 June 2024

Right Support: There was an auditing process in place that helped to identify areas for improvement and minimise impact on people’s care and safety, this required some improvement to ensure it was robust. Staff supported people to take part in activities of their choice. People were supported to pursue interests in their local area. People's rooms were personalised. Staff supported people in a clean and well-equipped environment. Right Care: People were protected from poor care and abuse. The provider had policies in place and staff had been trained. Safeguarding concerns had not always been reported to CQC. The management team worked with the local safeguarding teams to ensure any issues that had been reported were fully investigated. Risk assessments were not always robust so had not given staff enough information to provide safe care. Care plans were detailed and people's preferences and choices were documented. There were enough staff deployed to provide support for people. However, staff had not always been given face to face training to help them support people if they required emergency epilepsy medicines. Staff knew people well and understood how to provide safe care. Right Culture: The service did not have a registered manager, the nominated individual for the service had applied to become the registered manager. Team leaders carried out some quality monitoring and audit processes in the supported living houses and reported these to the management team. The management team had a good oversight of the care and support provided. People's feedback about the service they received was positive. One person communicated through visual cues, verbal prompts, body language and picture cards that they were happy at the service. They nodded yes to feeling safe and we observed they were clearly comfortable with staff who knew them well. A relative told us, "Communication is brilliant."