We carried out a review of the data available to us about Stonyhill Medical Practice on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Stonyhill Medical Practice, you can give feedback on this service.
We carried out an announced comprehensive inspection at Stonyhill Medical Practice on 3 October 2016. The overall rating for the practice was requires improvement. The full comprehensive report on the October 2016 inspection can be found by selecting the ‘all reports’ link for Stonyhill Medical Practice on our website at www.cqc.org.uk.
This inspection was an announced focused inspection carried out on 21 April 2017 to confirm that the practice had carried out their plan to meet the legal requirements in relation to the breaches in regulations that we identified in our previous inspection on 3 October 2016. This report covers our findings in relation to those requirements and also additional improvements made since our last inspection.
Overall the practice is now rated as Good.
Our key findings were as follows:
Significant event meetings ensured reviews of actions taken were monitored and trends were analysed. We also saw evidence that the actions taken in relation to safety alerts were now actively reviewed.
Arrangements for safeguarding reflected relevant legislation and local requirements. The policies now clearly outlined who to contact for further guidance if staff had concerns about a patient’s welfare. Staff had received training on safeguarding children and vulnerable adults relevant to their role.
Practice specific policies had been reviewed and updated.
There was now an effective overview of staff training.
We saw evidence of a program of continuous clinical audit which demonstrated improvements to care and treatment which were implemented and monitored.
Administrative staff were now aware that incoming clinical post should be seen by a GP.
The practice now offered new patient health checks to all patients
Appropriate arrangements for identifying, recording and managing risks, issues and implementing mitigating actions were in place. A planned date was in place for portable appliance testing to ensure equipment was safe to use.
There were areas of practice where the provider should make further improvements.
The provider should:
Review the practice recruitment policy.
Continue to monitor protected learning time for staff to conduct training and other tasks
Professor Steve Field (CBE FRCP FFPH FRCGP)
Chief Inspector of General Practice
We carried out an announced comprehensive inspection at Stonyhill Medical Practice on 3 October 2016. Overall the practice is rated as requires improvement.
Our key findings across all the areas we inspected were as follows:
Staff were clear about reporting incidents, near misses and concerns but there was no evidence that actions taken as a result of those incidents were reviewed in a timely way.
There was no mandatory training programme for staff and no evidence of training in key areas such as safeguarding, infection control or chaperones. There was no overview of staff training.
The areas where the provider must make improvement are:
Implement systems to ensure staff are appropriately trained and updated for their roles.
Ensure that policies and procedures available to staff are relevant and updated as required.
Implement systems to ensure safety alerts and actions identified from significant events have been actioned in a timely manner.
Undertake two cycle audits to ensure improvements to care and treatment have been achieved.
Carry out risk assessments to ensure the safety of staff and patients in particular in the areas of; staff acting as chaperones, electrical appliance testing, emergency medication, doctor’s bags and lone working outside of the practice.
The areas where the provider should make improvement are:
Put systems in place so that all items of communication received by the practice were seen by the GPs or senior clinical staff before being filed.
The practice should follow its recruitment policy and obtain references for all new staff employed.
Ensure there is a system to log the use of black prescriptions
Offer health checks to all newly registered patients.
Chief Inspector of General Practice